Volkmar Stenzel is the quintessential branch manager: correct, responsible and always there for his customers. However, people like the 57-year-old are just as little needed in the global financial world as branches in the countryside. When the Chinese group that has just swallowed up his Frankfurt-based bank sends the young careerist Tutz to wind up his branch, Stenzel feels worthless. He rebels against the injustice and finally shows courage.

Since Betti's boyfriend Rolf doesn't have time for her at Christmas this year either - which is not surprising as he is married - it looks as if she will have to celebrate alone again. The planned trip with her friend can't take place because Ellen has once again met the man for life and would rather travel with him. When neighbor Sven wants to pick up the Christmas present for his children in the form of a dwarf rabbit on Christmas Eve, a wild chase ensues across Betti's bathroom.

At Christmas, the four Maillinger siblings want to spend quality time together in peace and quiet. That's why Miriam, who is now heavily pregnant, invited Anna, Vince and Tom, with their families, to her boyfriend's farm. This project threatens to fail because her unpredictable father Karl appears uninvited in the idyllic wasteland because he is on the run from tax investigators.

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Toftlund-Holst, the tranquil place on the Baltic Sea, just before Christmas: everything could be so contemplative, but the mood in the Torkelsen house is cloudy. The lease of the restaurant "Four Mermaids" expires and the new owner Nick Winter does not want to extend it ...

Hamburg cab driver Axel Parschke finds himself in the Ore Mountains shortly before Christmas Eve: what begins as a lucrative job for IT analyst Jan Olsmer, who has gone blind after an accident and wants to meet his internet acquaintance Jenny Feller in the small village of Bergroda, turns into an emotional journey into a new life for the man who has been divorced for many years. With strangers who become friends along the way, such as his passenger Jan or the high school graduate Linh Ngyuen, who are picked up along the way. And then there's the car mechanic Sofia Lieberwirth, in whose workshop Axel and his cab, damaged in an accident, are involuntarily stranded. After the celebration in Mettenschicht and a Christmas Eve spent together against their will, the cards are reshuffled for everyone.

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During the Christmas holidays, Hubert and Staller investigate the demise of an elderly pensioner who died suspiciously but unnoticed a year earlier.